Reviews

Bank Street Hyundai

See what our customers have to say about us.

Average score
4.7
4,091 reviews
Perlita Espinoza
Sebastian and jose helps us in looking for a car that we need in great deal. Their service was beyond on our expectation. We surely recommend them for their service.
Reviewed on January 11, 2025
Ethan Baker
Had a great experience with Sebastian!
Reviewed on January 11, 2025
Maryan Shafia
I loved my experience here ! Mustafa has been a joy to work with ! Chris Haddad was so helpful and made sure I was at ease and comfortable with every step! The whole process has been so easy and smooth I would recommend !
Reviewed on January 10, 2025
Mackenzie Curry
Adam Abboud was absolutely wonderful and helpful in my car shopping experience. He made buying my first car very easy.
Reviewed on January 10, 2025
Chrys Victor
Exceptional service! Friendly staff, transparent process, and great deals. Highly recommend this dealership! Thank to you Ali Moazin.
Reviewed on January 10, 2025
erin sharpe
Thank You so much Mustafa !! You were so helpful and speedy, and got me the car I wanted :)
Reviewed on January 10, 2025
Thank you, Erin. We appreciate your feedback and the 5 STAR review!
Bank Street Hyundai responded on January 10, 2025
Gregory K
Getting our new corporate car right now. Thanks to Paul for all the back and forth, Ashur, Louis, Ernesto and the rest of the team.
Reviewed on January 08, 2025
Congratulations on your new vehicle, Gregory and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Hyundai responded on January 09, 2025
sophie richard
Matt walked me through from start to finish, he provided me with the best deal and Vehicle that best suited my needs and left no unanswered questions - I am beyond thrilled and satisfied with the service and my brand new car!!! Thank you Matt 10/10 recommend!
Reviewed on January 08, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Hyundai responded on January 09, 2025
pam ruddy
I worked with Boudy & Joe, it was a great experience as usual
Reviewed on January 07, 2025
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Hyundai responded on January 08, 2025
Jesse Fraser
I had a wonderful experience doing business with Matt. Very accommodating, knowledgeable and patient. 10/10 would recommend!
Reviewed on January 06, 2025
Thank you, Jesse. We appreciate your feedback and the 5 STAR review!
Bank Street Hyundai responded on January 07, 2025
Don Duchesne
I met with Eli and Mustafa last week. Their approach was friendly and very professional. In the end I didn't purchase from them but I will likely be bringing my new Hyundai to them for service. If anyone asks for my opinion on who to deal with in Ottawa for a new Hyundai, I would have no problem recommending them.
Reviewed on January 06, 2025
We are so grateful for your review. We hope to see you again soon.
Bank Street Hyundai responded on January 07, 2025
Gary Shen
Thank you so much for your time and very good service.
Reviewed on January 04, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Bank Street Hyundai responded on January 06, 2025
Joy Dong
Thank you Matt. Your service is very good.
Reviewed on January 04, 2025
Thank you for the positive review.
Bank Street Hyundai responded on January 06, 2025
Thang Vu
Excellent customer services Very happy to work with Adam
Reviewed on January 03, 2025
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Hyundai responded on January 06, 2025
Arifah Baksh
I just bought my first car here with the help of Paul and Ernesto, and couldn't have asked for a better experience! I love how thoroughly everything was explained to me as a first time buyer, highly recommend! :)
Reviewed on January 02, 2025
Congratulations on your new vehicle, Arifah and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Hyundai responded on January 02, 2025
Pablo Aceituno
I hope this is the final review of the year for this establishment because I am truly at a loss for words to describe the exceptional service I experienced. On New Year’s Eve, the team at Bank Street Hyundai—Ali, Ashur, and Juan Carlos—demonstrated service that was considerate, compassionate, systematic, extraordinarily obliging, remarkably composed, and meticulously coordinated. I assisted with facilitating the purchase of a new vehicle due to a language barrier, and I was profoundly impressed by the team’s dedication and professionalism. If there were a 10-star rating, it wouldn’t come close to reflecting the outstanding standard of service they provided. If you’re considering purchasing a vehicle, don’t just walk—run to Bank Street Hyundai. They will exceed your expectations and ensure a seamless, unforgettable experience!
Reviewed on December 31, 2024
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Hyundai was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Hyundai responded on January 02, 2025
Faith August
I had the most amazing experience at this dealership! Paul, Ali, and Joe were exceptional. From the moment I walked in, it was clear they weren’t just about selling a car—they genuinely wanted to help me find the best option for my needs. Their honesty and transparency were so refreshing, and they took the time to really listen to what I wanted without ever pressuring me into a decision. What stood out most was how much fun they made the entire process. They even threw in some Harry Potter jokes, which added a magical touch to the experience—10 points to Gryffindor for their customer service skills! If you’re looking for a dealership that values your needs and works around your preferences, this is the place to go. I could go on and on about how fantastic my experience was, but I’ll just say this: I highly recommend them to anyone looking for a car. P.S. If you’re a Harry Potter fan, you’ll feel right at home here!
Reviewed on December 31, 2024
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Hyundai was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Hyundai responded on December 31, 2024
Robert Lacroix
Dealing with Boudy at Bank street Hyundai was an absolute great experience, he is very knowledgeable, patient and friendly. Thank you Boudy for your help.
Reviewed on December 30, 2024
Thank you, Robert. We appreciate your feedback and the 5 STAR review!
Bank Street Hyundai responded on December 31, 2024
Ademola Adebayo
My experience at the dealership was a great one. Ali Moazin was very helpful from start to finish. Considering my past experience with another location of Hyundai centre, the Bank street Hyundai centre changed my view about the dealership. Thank Ali Moazin and everyone here.
Reviewed on December 28, 2024
Thank you, Ademola. We appreciate your feedback and the 5 STAR review!
Bank Street Hyundai responded on December 30, 2024
Gabriel Antony Gehy
We had an amazing experience with Paul at bank Street Hyundai. We just get our first car, and we are very happy with the service with Paul from start to finish. Very professional and good customer service. Thank you, Paul!
Reviewed on December 27, 2024
Hi Gabriel, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Hyundai responded on December 30, 2024